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TRY IN HOME FOR FREE

  • How does the Try Before You Buy program work?

    1. Click Try Before You Buy We’ll validate your credit card through an authorization. Best rest assured we will only charge your card if you decide to keep the item(s). 2. Try the item(s) for ​[14]​ days Try the item in the comfort of your own home. [Note: include language around return instructions and policies such as tags must be on. If your program allows the shopper to use the product, then include that messaging here.] 3. Pay if you love your item(s) We will charge your credit card for the items that you decide to keep.
  • How do I use Try Now?

    Simply shop http://www.boundarysupply.com/pages/errant-try-now and checkout as usual. After check out, you will have 14 days to use your order and decide if you'd like to keep it or not.
  • Was my card charged when I placed the order?

    Your card was not charged​. We simply authorized your credit card, and we maintain the authorization on your credit until you keep or return the item. We will only charge your card if you keep the item, or if your card is cancelled.
  • When does the ​14-day period begin?

    We track when the package was delivered to your house, which starts the 14-day​ period.
  • How long do I have to return my Try Before Buying items?

    You have until the end of the 14 day period to postmark returns.
  • How do you know not to charge my card for the items I’m returning?

    When you initiate a return, we know which items you plan on returning and know to expect these items at our warehouse. We provide ample time for your returned items to arrive at our warehouse, where we inspect the items and process your returns.
  • What if I decided to keep the items but then want to initiate a return?

    No problem! We have a 90 day return policy, so you can return items within this window.
  • How do I return an item?

    Returns can be made here: https://mainboundarystore.returnlogic.com/
  • Do you charge my card when you place the order?

    We'll validate your card through an authorization for the full amount of the order. You'll see a pending charge on your statement, but rest assured that's not a charge. We'll only charge your card for the items you decide to keep.
  • What payment methods do you accept for Try Before You Buy purchases?

    We only accept credit cards at this time.
  • How many items can I try before I buy?

    Currently only the Errant is available for Try Now.
  • When will my items be delivered if I use Try Now?

    Try Now orders are delivered as per our standard shipping timeframe after you complete your order online.
  • What if I don't want to keep my trial order?

    If you decide not to keep your Boundary order, simply return this order within 14 days and you will not be charged. All customers are required to pay return shipping. Please email us at info@boundarysupply.com for more info.
  • Can I use Try Now if i’m an international customer?

    Try Now is only available to customers with a US billing address. Customers with international billing addresses will not be able to use Try Now.

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